سياسة الخصوصية

متاح بالإنجليزية والعربية.

At Bluebell Pharmaceuticals, we value your privacy and are committed to protecting your personal data in compliance with applicable data protection laws, including the EU General Data Protection Regulation (GDPR) and the Egyptian Data Protection Law No. 151 of 2020.

This Privacy Policy explains how we collect, use, store, and protect your information when you visit www.bluebellpharma.com, make a purchase, or interact with our services.

Information we collect

• Personal information: name, email address, phone number, shipping and billing address, and payment details.
• Order details: products purchased, preferences, and transaction history.
• Technical data: IP address, browser type, device information, and usage patterns (via cookies and similar technologies).
• Communication data: messages, reviews, and customer support interactions.

How we use your information

• Process and deliver your orders
• Provide customer support
• Send order confirmations and updates
• Improve website performance and user experience
• Share promotional emails or SMS (only with your consent)
• Detect and prevent fraud or unauthorized activity

Data storage & security

Your information is stored on secure servers, and all transactions are protected using SSL encryption. We implement appropriate technical and organizational measures to safeguard your data. We do not sell, rent, or share your personal information with third parties for marketing purposes.

Data sharing

We may share your data with payment providers (for secure transactions), shipping partners (for order delivery), technical service providers (for website operation) and authorities, if required by law. All partners are bound by strict confidentiality and data protection agreements.

Your rights

• Access the personal data we hold about you
• Request corrections or updates
• Request deletion of your data (where legally applicable)
• Withdraw consent for marketing communications at any time

For any request, please contact us at privacy@bluebellpharma.com.

Cookies policy

We use cookies on BluebellPharma.com to enhance your browsing experience, improve site functionality, analyze traffic, and provide personalized content and offers.

1. Strictly necessary cookies: essential for the functioning of the website (e.g., shopping cart, login).
2. Performance & analytics cookies: help us understand how visitors use the site to improve performance.
3. Functionality cookies: remember your preferences for future visits.
4. Marketing cookies: provide relevant advertising and product recommendations based on your interests.

You can accept, reject, or manage cookies at any time through our cookie settings, or disable cookies via your browser settings, but some parts of the site may not function properly.